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Communicating across Generations

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On-Demand Video

---------- CLE 3 sub/0 eth PRICE Regular: $249.00
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Originally broadcast on May 16, 2017

Understand and communicate effectively with your audience – the judge, jury, witness or client!

If you practice law, then being an effective communicator is at the heart of your business – whether you are a transactional negotiator, a trial lawyer or in-house counsel. Lawyers as the ultimate communicators are challenged to talk to people at all stages of their lives--from the "almost retiree" to the "still teen" entering the workplace or the courtroom. Litigators have a challenge in that they have to talk to those various generations in the jury box-- where the savvy litigator knows that the way that jurors hear the evidence is filtered through their generational experiences, as well as the developmental life stages and cognitive functioning that affect jurors’ perspectives.

Traditionalists, Baby Boomers, Generation X, Millennials, Cuspers

You’ll examine what these terms mean, why they matter and how you can communicate across generations whose life experiences, expectations and values differ greatly.

Hear from the experts

Dr. Ann Greeley, a jury consultant with DecisionQuest, and Judge Juan Sanchez of the Eastern District of Pennsylvania, and Judge Mia Perez, Common Pleas Judge in Philadelphia County, will share their insights and perspectives so you can:

  • Discover how to reach a diverse age group and do so effectively and with their worldview in mind
  • Learn to how to avoid being trapped in your own generation with the inherent blinders and blocks that entails;
  • Identify what shared life experiences and changes make each generation unique and what they need to hear and understand information; how visuals impact different generations; and how to use that to make things work for various groups of listeners
  • Walk away with a new skill set that allows you to use generational differences to your advantage
Practice Areas


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Faculty may vary by location.
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