• On-Demand Video

Communicating Tough News Successfully & Ethically

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On-Demand Video

---------- CLE 0 sub/1 eth PRICE Regular: $79.00
New Attorney: $40.00
Subscribers Pay: $0.00


“I need to talk to you!” How does it feel to deliver or receive these words? Effectively tackling tough topics with clients, colleagues and others is a skill worth mastering. In just one hour, Dena Lefkowitz explains the importance of direct, clear and emotionally neutral communication as you learn how to handle difficult conversations in a manner that produces productive results, fosters positive client relationships and maintains the integrity of the legal profession.


  • What constitutes a tough subject?
  • Why you feel distress when you hear the words, “We need to talk.”
  • The importance of managing your emotions.
  • How to transform a difficult topic into a candid conversation that yields an actionable outcome.

Practice Areas


Dena Lefkowitz Esq., PCC Achievement by Design
Faculty may vary by location.
PBI reserves the right to substitute speakers at all programs.
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