What is emotional intelligence? What does it have to do with ethics and success in the practice of law? This seminar will review the ways that emotional intelligence impacts communication, client service, conflict management, and ethical behavior. The relationship between emotional intelligence, malpractice avoidance and Rules 1.1 (Competence), 1.4 (Communication), and 1.7 (Conflict of Interest) will be explored in this fast-paced session.
Recorded during a live webinar in November 2018.