• On-Demand Video

Applying Emotional Intelligence to Hiring and Management

PBA Solo & Small Firm Conference 2020

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On-Demand Video

---------- CLE 0 sub/1 eth PRICE Regular: $79.00
New Attorney: $40.00
Subscribers Pay: $0.00


What is emotional intelligence (“EQ”)? What is its relationship to hiring and retention? When it comes to hiring, how is your firm’s batting average? This seminar will explain common law firm hiring errors, and how they relate directly to a failure to include EQ in the selection and hiring process. You will be guided through the best practices of hiring, orientation, and retention. This fast-paced session will examine the relationship between emotional intelligence and professional and personal success for both attorney and firm. It will reveal the impact that emotional intelligence has on effective communication, retention, elevation decisions, and firm culture. These “soft skill” concepts will provide a great deal of food for introspective thought about personal improvement as well.

Recorded at the PBA Solo & Small Firm Section Conference in July 2020
Practice Areas


Ellen Freedman CLM Pennsylvania Bar Association
Faculty may vary by location.
PBI reserves the right to substitute speakers at all programs.
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