Welcome to your PBI.org Dashboard!


From here, you can edit your password and account details, update your address, view your order history, and manage your saved payment methods.

You may also access courses and E-Books in your Classroom and, if you’re a subscriber, manage your ProPass subscription.

Accessing Your Courses


ProPass Subscribers

You have instant access to any On-Demand Videos, Live Webcasts, and Webcast Replays included in your subscription – you do not need to place an order for those products.

  • On-Demand Videos: find the course you’d like to take and click the “Access Course” button
  • Live Webcasts and Webcast Replays: find the course and click the “RSVP | Access Webcast” button. To receive pre-event reminder emails, ProPass subscribers should RSVP to the event ahead of time by clicking the “Register” button on the webcast page.
  • In-Person Events: find the course and click the “RSVP | Access Event” button. To receive pre-event reminder emails, ProPass subscribers should RSVP to the event ahead of time by clicking the “Register” button on the event page.
  • E-Books: after you’ve purchased the On-Demand Video or E-Book, either:
    • Visit the course/book page and click the Access button
    • Visit the My Activity -> Courses tab in your Classroom
Non-Subscribers
  • On-Demand Videos and E-Books — after you’ve purchased the On-Demand Video or E-Book, either:
    • Visit the course/book page and click the Access button
    • Visit the My Activity -> Courses tab in your Classroom
  • Webcast and Webcast Replays — after you’ve purchased the webcast, either:
    • Visit the course page and click RSVP | Access Webcast button or
    • Visit the “My Live Events” tab in your Classroom
  • In-Person Events — after you’ve purchased the event, either:
    • Visit the course page and click the RSVP | Access Event button
    • Visit the “My Live Events” tab in your Classroom

Submitting CLE Credit & Accessing Your Certificates


On-Demand Video
  • Complete each video. Be sure to respond to any verification checkpoints.
  • Click the Submit Credit link
  • Complete the affidavit and submit
  • Your certificate(s) will be immediately generated and available for download; they will also be emailed to you
Live Webcasts & Webcast Replays
  • View the webcast. Take note of attendance requirements (visible in the upper right corner of the webcast viewer).
  • Webcasts require a minimum viewing time and response to verification checkpoints during the stream.
  • When the webcast has completed, if you have met the requirements, you will be automatically redirected to the Submit Credit screen.
  • Click the Submit Credit link
  • Complete the affidavit and submit
  • Your certificate(s) will be immediately generated and available for download; they will also be emailed to you
In-Person Events
  • When the event has concluded, PBI will process attendance lists and you will receive an email notifying you that you may submit credit
  • You may then visit the event page in your Classroom
    Click the Submit Credit link
  • Complete the affidavit and submit
  • Your certificate(s) will be immediately generated and available for download; they will also be emailed to you

NOTE: To view/download your certificates after submission, visit the “Certificates” tab in your Classroom.

Help


Our friendly Customer Experience team is standing by Monday through Friday, from 8:30 am to 5:00 pm. You can reach out one of three ways:

  • Email: info@pbi.org
  • Phone: 800-932-4637
  • Live Chat: You can find our live chat box on the bottom right corner of your screen

You can also find answers to frequently asked questions regarding CLE credits, product FAQs, registration and cancellation procedures, and “all things PBI” in our Help Center.