Request a Password Reset

Lost your password? Please enter your Username or Email Address below and click “Reset Password.” You will then receive an email with further instructions.

NOTE: We launched our new site on June 10, 2024. You will need to create a new account on this site if:

  • You were not a ProPass subscriber as of June 10; or
  • You were not registered for a course taking place after June 10

Please contact PBI’s Customer Experience Team at 800-932-4637, info@pbi.org, or via chat in the bottom right corner of your screen with any questions.