Live Webcast
CC

Drawing the Line: Setting Client Boundaries in the Digital Age 2026

  • City:
  • Start Date:2026-11-13 09:00:00
  • End Date:2026-11-13 10:00:00
  • Length:
  • Level:Various
  • Topics:Ethics

$79.00 ProPass

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This program is eligible for 1 hour of CLE credit in 60-minute states. In 50-minute states, this program is eligible for 1.2 hours of CLE credit. Credit hours are estimated and are subject to each state’s approval and credit rounding rules.

Overview

This one-hour CLE presentation will explore the growing challenges attorneys face in maintaining professional boundaries with clients in an always-connected world. Attorneys face constant stress and anxiety with client connectivity. With texting, email, social media, client portals, and mobile devices creating expectations of constant access, lawyers must balance responsiveness with ethical obligations, professionalism, and personal well-being. Lawyers must set boundaries regarding communication lest their mental health and well-being suffer.

The program will address practical strategies for managing communication expectations, protecting confidentiality, avoiding burnout, and reducing risk related to after-hours contact and informal digital communications. Attendees will learn best practices for communication policies to create healthy and ethical attorney-client relationships.

In this program Mr. Mitsch will discuss:

  1. The pressures of constant access and the potential ill effects on the attorney.
  2. The effects of stress, anxiety, and substance use associated with the lack of boundaries.
  3. The interplay of client communication with the Rules of Professional Conduct.
  4. The resources available when the Lawyer’s mental health and well-being are challenged.

Faculty

Gregory S. Mitsch, Esq.

Gregory F. Mitsch, Esq., has been a criminal defense attorney for 30 years and was admitted to the Pennsylvania Bar in 1996. He currently serves as the Education and Outreach Coordinator for Lawyers Concerned for Lawyers of Pennsylvania, a Lawyers Assistance Program established in 1988 for the purpose of helping lawyers, judges and law students recover from alcoholism, drug addiction and mental health disorders. He provides Continuing Legal Education presentations to lawyers, judges, and law students. His professional and academic background underscores a longstanding dedication to zealous client representation, legal scholarship, and service to the profession. Prior to his current position, he was a peer volunteer for Lawyers concerned for Lawyers for nine years and was actively involved in the annual volunteer conference. He received his undergraduate degree from The Pennsylvania State University in 1993 and earned his Juris Doctor from the Dickinson School of Law in 1996.

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