On-Demand Video
CC

How Emotional Intelligence Links to Ethical Compliance and Success 2023

  • City:
  • Start Date:2023-05-15 20:00:00
  • End Date:2025-05-15 20:00:00
  • Length:
  • Level:Various
  • Topics:

$79.00 ProPass

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Overview

What is emotional intelligence? What does it have to do with ethical compliance and success in the practice of law?

This seminar will reveal the many ways that emotional intelligence directly impacts an attorney’s compliance with:

  • Client communication — Rule 1.4 [Communication]
  • Client service — Rule 1.1 [Competence]
  • Conflict management — Rule 1.7 [Conflict of Interest]

This fast-paced session will also examine the evidence of a relationship between emotional intelligence and success for both attorney and judge. These “soft skill” concepts will provide a great deal of food for introspective thought about personal improvement.

Recorded in February 2023.

Faculty

Ellen Freedman CLM

Ellen serves as the Law Practice Management Coordinator for the Pennsylvania Bar Association. In that capacity she assists PBA’s members with management issues and decisions on the business side of their practice, including areas like technology, financial management and profitability, human resources, marketing, risk management, setting up a practice and so forth. PBA members are encouraged to contact Ellen through the 800 “Hot Line” at PBA headquarters, (800-932-0311 x2228) or through email (lawpractice@pabar.org). Ellen is founder and President of Freedman Consulting, which assists PA law firms with a full range of issues and projects on the business side of the practice. More information about Ellen and her law practice management services may be obtained at http:www.FreedmanLPM.com. Ellen holds the designation of Certified Legal Manager through the Association of Legal Administrators (ALA), the credentialing body for the CLM degree. Of the 11,000+ members of the ALA, approximately 300 are certified legal managers. Ellen was one of the first 20 in the nation to have achieved this designation. She holds a Certification in Computer Programming from Maxwell Institute, and a Certification in Web Site Design and a B.A. from Temple University. Ellen was inducted as a Fellow of the College of Law Practice Management in October, 2020. Membership in the College is by invitation only. Eligible nominees include those who have made significant contributions to the field of law practice management for over ten years. Since its establishment over twenty years ago, nearly 300 practitioners from 5 different countries have become Fellows of the College. Ellen managed inside law firms for twenty years. Most of that time was spent in a midsize (35+ attorney) firm environment. She launched her consulting practice in 1998, and joined the Pennsylvania Bar Association in 1999. She was a member of the Association of Legal Administrators for over 20 years, and founded the Independence Chapter. She is a frequent author and speaker on law firm management issues on a national level. 

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